grow real subscribers privacy policy

Refund Policy

ORead our refund policy to understand whether you are eligible for a refund or not.

As a customer at Subscribersbuy, you are responsible to understand that we provide impalpable goods / services that are irreversible / irrevocable.

Contact our Reliable Customer Care Support

At Subscribersbuy, we have a highly-skilled and professionally trained customer support. We are usually able to solve the queries of our customers through a simple email.

When you can request an eligible refund

Failure of order completion:

There are times when our process takes longer to complete or / and is unable to deliver the order, due to certain issues such as technical errors in your Instagram handle, etc. In such cases, the customer is eligible for full refund of the payment.

Product / services different from as described:

If you come across such issue, we recommend you to contact our customer support within 24 hours and if you are able to produce an evidence for the same, we will provide you partial / full refund for your payment, depending on how far along the process was.

When you are not eligible for a refund

Likes / comments / followers drop over time after order completion:

At SubscribersBuy, we provide services of highest quality, hence, it is highly unlikely for your services to decrease over time after completion of order. However, if it so happens, we do not take responsibility for the same, as there can be multiple reasons for your services to drop off, such as low-quality content, or irregular uploads, change in Instagram algorithm, etc.

Filing of refund case with PayPal or Credit Card company

You are not eligible for a refund if you have filed a refund case with PayPal or a chargeback case with your Credit Card company, without discussing the underlying issue with our team first.